Terms of service
Last updated: August 21, 2026
Welcome to Vaxora.
These Terms of Service (“Terms”) govern your use of the Vaxora website, your purchase of products from us, and your interactions with our services.
By accessing our website, placing an order, or otherwise using our services, you agree to be bound by these Terms.
Please read them carefully before using our website.
1. About Vaxora
Vaxora operates this website and offers products and related services through our online store.
Throughout these Terms, the terms “Vaxora,” “we,” “us,” and “our” refer to the operator of this website.
Our customer support email is:
2. Eligibility to Use This Website
By using this website, you represent that you are legally capable of entering into a binding agreement under the laws applicable to you.
If you use this website on behalf of another person or organization, you represent that you are authorized to do so.
3. Product Information
We make reasonable efforts to present accurate product descriptions, images, pricing, availability, and other information.
However, product packaging, colors, labels, appearance, or other details may vary slightly from images displayed on the website due to manufacturing, packaging updates, screen settings, or other factors.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.
4. Dietary Supplement Information
Vaxora products are dietary supplements and are not intended to replace a balanced diet, professional medical advice, diagnosis, or treatment.
Information provided on this website is for general informational and wellness purposes only.
You should consult a qualified healthcare professional before using dietary supplements if you:
- Have a medical condition
- Are pregnant or nursing
- Take prescription or non-prescription medications
- Use other dietary supplements
- Have concerns about whether a product is appropriate for you
Individual experiences may vary.
Nothing on this website should be interpreted as medical advice or as a guarantee of any particular health outcome.
5. Orders
By placing an order, you agree that:
- The information you provide is accurate and complete.
- You are authorized to use the payment method submitted.
- You will pay all charges associated with your order.
- You understand that an order is subject to acceptance and availability.
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:
- Suspected fraud
- Pricing or listing errors
- Product availability
- Payment issues
- Shipping restrictions
- Unusual or abusive purchasing activity
If an order is cancelled after payment has been successfully collected, any applicable refund will be issued to the original payment method.
6. Pricing
Prices are displayed in the currency shown on the website or at checkout.
Prices, promotions, discounts, and product availability may change without prior notice.
We reserve the right to correct pricing errors.
If a material pricing error is discovered after an order is placed, we may contact you to confirm whether you wish to proceed at the corrected price or cancel the affected order and issue an applicable refund.
7. Promotions and Bundle Offers
From time to time, Vaxora may offer:
- Discount codes
- Bundle pricing
- Buy X Get Y offers
- Free shipping promotions
- Other promotional offers
Promotions may be subject to additional terms, eligibility requirements, expiration dates, or usage limitations.
Unless otherwise stated, promotional offers cannot necessarily be combined.
We reserve the right to modify or discontinue promotions at any time.
8. One-Time Purchases
Standard Vaxora product offers are one-time purchases.
Customers are not automatically enrolled into recurring billing or subscriptions unless a subscription option is clearly presented and specifically selected by the customer.
9. Payment
Payment must be completed using one of the payment methods available at checkout.
Payment processing may be provided by third-party payment service providers.
We do not control all aspects of third-party payment processing and are not responsible for delays or errors caused solely by those providers.
10. Shipping
Orders are typically processed within 1–3 business days after successful payment.
Processing may take longer during:
- Public holidays
- Promotional periods
- High order volumes
- Severe weather
- Other circumstances outside our reasonable control
Orders are fulfilled through international shipping channels.
Delivery times may vary depending on destination, carrier routing, customs processing, local conditions, and other factors.
Please review our Shipping Policy for more information.
11. Customs, Taxes, and Import Charges
International shipments may be subject to customs processing, duties, taxes, or other charges imposed by the destination country or local authorities.
Unless otherwise stated at checkout or required by applicable law, these charges may be the responsibility of the recipient.
Vaxora does not control customs procedures or customs processing times.
12. Returns and Refunds
Eligible purchases may be covered by our 120-Day Money-Back Guarantee.
The 120-day period begins on the date the order is placed.
Refunds and returns are subject to the conditions described in our Refund Policy.
Please review our Refund Policy before requesting a refund or return.
13. Order Changes and Cancellations
Orders may begin processing shortly after they are placed.
If you need to modify or cancel an order, contact:
as quickly as possible.
We cannot guarantee that an order can be changed or cancelled once processing has begun or the order has shipped.
14. User Accounts
If account functionality is available, you are responsible for maintaining the confidentiality of your account information and password.
You agree to notify us promptly if you believe your account has been accessed or used without authorization.
You are responsible for activities conducted through your account to the extent permitted by applicable law.
15. Acceptable Use
You may not use this website or our services:
- For unlawful purposes
- To violate applicable laws or regulations
- To infringe intellectual property rights
- To distribute malicious code
- To interfere with website security
- To attempt unauthorized access to systems or accounts
- To submit fraudulent information
- To abuse promotions, refunds, or purchasing systems
- To impersonate another person or organization
We may restrict access to the website where reasonably necessary to protect the website, customers, or our business.
16. Intellectual Property
Unless otherwise stated, the content available on this website, including:
- Text
- Graphics
- Logos
- Branding
- Layout
- Product descriptions
- Website design
- Images created for Vaxora
- Other original content
is owned by or licensed to Vaxora and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, publish, sell, or commercially exploit our protected content without permission, except where permitted by law.
17. Third-Party Links
Our website may contain links to third-party websites, research publications, payment providers, carriers, or other external services.
These third-party websites are not under our control.
We are not responsible for the content, privacy practices, availability, accuracy, or policies of third-party websites.
Accessing third-party services is at your own discretion and may be subject to separate terms.
18. Research and Educational Content
Our website may reference published research relating to individual ingredients, nutrients, or biological pathways.
Such research is provided for general educational and informational purposes.
Research relating to individual ingredients does not necessarily establish the performance or effects of the finished Vaxora product.
19. Website Availability
We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted or error-free access.
The website may occasionally be unavailable due to:
- Maintenance
- Technical issues
- Hosting interruptions
- Security updates
- Third-party service outages
- Events outside our reasonable control
20. Errors and Inaccuracies
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:
- Product descriptions
- Pricing
- Promotions
- Shipping
- Availability
- Other website content
We reserve the right to correct errors and update information at any time, subject to applicable law.
21. Limitation of Liability
To the fullest extent permitted by applicable law, Vaxora will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.
Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law.
22. No Waiver of Consumer Rights
Nothing in these Terms is intended to exclude or restrict rights you may have under applicable consumer protection laws.
Where applicable law provides you with greater protection than these Terms, the applicable law will apply.
23. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Vaxora from claims, losses, liabilities, or expenses arising from your unlawful misuse of the website or violation of these Terms.
This provision does not apply where prohibited by applicable consumer law.
24. Changes to These Terms
We may update these Terms from time to time.
The most current version will be posted on this page together with the updated revision date.
Your continued use of the website after an update is subject to the revised Terms, to the extent permitted by applicable law.
25. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.
26. Governing Law
These Terms will be governed by applicable laws relevant to the transaction and the rights of the parties, subject to any mandatory consumer protection laws that apply to you.
Nothing in this section limits any mandatory rights or remedies available to consumers under applicable law.
27. Contact Us
If you have questions about these Terms of Service, please contact:
Vaxora Customer Support
Email: support@tryvaxora.com
We aim to respond to customer inquiries within 1–2 business days.