Contact information
Last updated: August 21, 2026
If you have questions about your order, shipping, returns, refunds, product information, or the use of this website, please contact Vaxora Customer Support.
Customer Support
Vaxora Customer Support
Email: support@tryvaxora.com
We aim to respond to customer inquiries within 1–2 business days.
Response times may be longer during public holidays, promotional periods, or unusually high support volumes.
Order Support
For questions about an existing order, please include the following information when contacting us:
- Your full name
- Your order number
- The email address used when placing the order
- A brief description of your question or issue
Providing this information can help us locate your order and respond more efficiently.
Shipping and Delivery
For questions regarding:
- Order processing
- Shipping status
- Tracking
- Delivery delays
- Damaged packages
- Missing packages
please contact us at:
Orders are generally processed within 1–3 business days, although processing may take longer during public holidays, peak order periods, or circumstances outside our reasonable control.
Vaxora orders are fulfilled through international shipping channels.
Please refer to our Shipping Policy for additional information.
Returns and Refunds
Eligible purchases may be covered by our 120-Day Money-Back Guarantee, beginning on the date the order is placed.
For return or refund assistance, contact:
Please include your order number and the email address associated with your purchase.
Please review our Refund Policy for full terms and eligibility requirements.
Product Questions
If you have questions about product information, ingredients, directions for use, or other general product matters, please contact:
Information provided by Vaxora Customer Support is for general informational purposes and should not be considered medical advice.
If you have questions about whether a dietary supplement is appropriate for you, particularly if you take medications or have a medical condition, please consult a qualified healthcare professional.
Website and Privacy Questions
For questions regarding this website, your personal information, or privacy-related matters, please contact:
Please review our Privacy Policy for more information about how personal information is collected, used, and handled.
Contact Us
Vaxora
Customer Support: support@tryvaxora.com
Response Time: Typically within 1–2 business days